
How It Works?
Our streamlined process ensures your business achieves success with expert guidance, compliance support, and continuous improvement.
- Discuss your business goals and challenges.
- Create a tailored plan addressing your specific needs.
- Execute the strategy, ensuring alignment with your objectives.
- Continuously track performance and refine tactics for optimal results
- Provide regular updates and ongoing assistance to ensure sustained success.
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About ISO 20000-1:2018
It is an internationally recognized standard for IT Service Management Systems (SMS). It provides a framework for organizations to establish, implement, and continually improve IT service management processes. The standard ensures efficient service delivery, risk management, and alignment with business needs. It includes key aspects such as service planning, performance evaluation, and continual improvement. ISO 20000-1:2018 applies to IT service providers, businesses, and public organizations aiming for high-quality IT services. Compliance enhances service efficiency, customer satisfaction, and regulatory alignment.

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+971 55 44 16 451
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AI Jazeera Tower | Hamdan Street | Abu Dhabi | UAE
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Al Jazeera Tower
+971 55 44 16 451
eminence@emcuae.ae